Privacy Policy

Infinity Electrical and Solar Pty Ltd

Effective Date: 1 January 2026

1. Introduction

Infinity Electrical and Solar Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Phone number

  • Email address

  • Property address

  • Information about your energy usage or requirements

  • Any other information you provide via forms, calls, or enquiries

We may also collect non-personal data such as website usage, IP address, and browser type for analytics purposes.

3. How We Collect Information

We collect your information when you:

  • Submit a form on our website or landing pages

  • Call or contact us directly

  • Engage with our advertisements (e.g., Facebook or Google)

  • Communicate with us via email or SMS

4. Why We Collect Your Information

We collect and use your personal information to:

  • Respond to enquiries and provide quotes

  • Arrange consultations or installations

  • Provide information about our services (solar, battery, electrical)

  • Improve our services and customer experience

  • Comply with legal obligations

5. Disclosure of Information

We may share your information with:

  • Internal staff and authorised contractors

  • Appointment schedulers or administrative team members

  • Service providers (e.g., CRM systems like GoHighLevel)

  • Marketing and advertising platforms (e.g., Google, Meta)

  • Government or regulatory authorities where required

We do not sell your personal information.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure.

7. Cookies and Tracking

Our website may use cookies and tracking technologies to:

  • Improve website functionality

  • Measure ad performance

  • Enhance user experience

You can adjust your browser settings to disable cookies if you prefer.

8. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request corrections if your information is inaccurate

To do so, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Infinity Electrical and Solar Pty Ltd
Email: admin@infinityelectricalsolar.com.au

 Phone: 0485 037 707